Our complimentary Standard Box is a stylish, minimalist two-tone soft-touch gift box that holds your jewellery and message card securely. The Luxury Mahogany Box is crafted with a rich polished mahogany-style wood grain finish and features a built-in brilliant LED spotlight that automatically illuminates your jewellery and sentiment card the moment the lid is opened, creating a breathtaking unboxing moment.

Yes. Every rose in our Eternal Rose Collection is a 100% real, natural Ecuadorian rose harvested at peak bloom and preserved using an eco-friendly proprietary technique. They require zero water, sunlight, or maintenance, and retain their soft texture, vibrant color, and beauty for 1 to 3 years.

Never. All Precious Flame pieces are crafted from 316L surgical-grade stainless steel with genuine 14K white gold or 18K yellow gold artisan dipping. They are 100% hypoallergenic, nickel-free, lead-free, and guaranteed never to tarnish, fade, or turn skin green—backed by our Lifetime Quality Guarantee.

All orders are hand-inspected and dispatched via tracked courier within 2–4 business days. Packages arrive in discreet, unmarked outer shipping cartons so the surprise is never spoiled if your recipient checks the mail.

Yes, absolutely. Because every order arrives fully assembled inside our presentation gift box with the sentiment card nestled inside, it is 100% ready to gift. We never include paper invoices, receipts, or prices inside the parcel.