Legal notice

 

Last updated: 21/10/2026

 

 

 

 

This online store is owned and operated by Simon Charles Lowe, a sole trader based in the United Kingdom.

 

- Legal name: Simon Charles Lowe

- Trading name: Precious Flame

- Business address: Lychett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom

- Email address: Support.Preiousflame@gmail.com

 - VAT registration number: Not registered

 

 

 

 

This website is operated by Precious Flame. I sell a beautiful selection of jewellery accompanied by heartfelt message cards, perfect for showing someone special how much they mean to you. I also offer a range of personalised message cards that customers can customise with their own words to create a truly unique and meaningful gift.

 

In addition, I offer a selection of engravable gifts, allowing customers to choose their own words or special messages to create a personal keepsake that will be treasured for years to come. Available to customers in the United Kingdom and internationally.

 

We aim to ensure that product descriptions, prices, payment information and delivery details are accurate and up to date.

 

 

 

 

All orders are subject to product availability and acceptance. Prices, applicable taxes, shipping costs and available payment methods will be displayed or explained during the purchasing process.

 

International customers may be responsible for customs duties, import taxes or other charges where applicable. Any charges and responsibilities will be explained in our shipping policy and at checkout where possible.

 

 

 

 

Our shipping arrangements, estimated delivery times, return procedures and refund conditions are explained in our Shipping Policy and Refund and Returns Policy.

 

Customers retain any mandatory consumer rights applicable to their purchases. Nothing in our policies is intended to exclude rights that cannot legally be excluded.

 

 

 

 

Unless otherwise stated, the content on this website, including text, images, graphics, branding and design elements, is owned by or used with permission by Precious Flame. You may not reproduce or use this content without appropriate authorisation, except where otherwise permitted by law.

 

 

 

 

We process personal information in accordance with our Privacy Policy. Please consult our policy for full details of the information we collect, how we use it, store it, and the rights available to you as a data subject.

 

 

 

This business operates from the United Kingdom. Applicable laws and consumer protection rights may vary depending on the customer’s location. Nothing in this notice is intended to remove or limit any mandatory rights available to consumers under applicable law.

 

 

 

 

For questions about this website, our products, or an order, please contact:

 

Simon Charles Lowe

Trading as Precious Flame

Email: Support.Preiousflame@gmail.com

Address: Lychett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom